Thursday, March 3, 2011

Buick LaCrosse that consumers trust the quality

 April 15, 2010, after careful consultation, we buy SGM7308ATA Shanghai GM Buick LaCrosse sedan 3.0 a, in the meantime, we Buick cars on the quality of special trust, that can give people a safe is the most important vehicles. The vehicle identification code is LSGGF59B7AH144599. engine number 093300108.
in my use of about 10,000 km of vehicle engine front right axle seal there different degrees of oil leakage, for a total to repair station three times, after three disassembly and maintenance, repair time of 15 days.
2010  12   18  vehicles 16,800 thousand kilometers at the right time. vehicles under normal driving not to mention speed up there, and not be able to use manual . engine speed of 3,000 rpm, the actual speed can only reach 40 yards. engine fault light on, I immediately and a new era in Zhengzhou North Central Buick 4S store staff to contact the staff to go to 4S store test.
came out and said the results of testing 【transmission module is the same thing like a bad computer board a】 to be replaced. the store does not stock, you need shipped from the factory.
After waiting 11 days later, on December 29 evening, the staff said car 've tested without any problem. Let me assure the open.
because there is no official day to go out the next day, the car basically did not move. to the December 31 afternoon, we drove back to the home side in Nanyang County, in the County side export about 50 meters high, the vehicle appeared to the original fault.
and the more serious. basically can not move the car reverse, even with the slowdown in the road are not quite common in the past. I immediately do Zhengzhou grams contact era 4S shop, the staff let go Nanyang 4S shop testing.
next day, we put the car open to the Nanyang 4S shop testing. test results are the same and the last fault.
I was 4S shop staff to try the next reverse, he said, might be wrong inside the transmission. As Nanyang no accessories. I only have to drive to Zhengzhou to repair.
back to just 200 km from Zhengzhou, made me go 8 hours. on the road plus two boxes of oil. Along the way, fear, always worried about bad cars on the road again.
to Zhengzhou, we went directly to the post-era Buick 4S store, over there, or in accordance with the routine testing of staff test. 4S shop in person test to a new era in the Buick 4S store in front of the slope, not reversing the line up.
staff detected repeated several times but could not find problems. only to say that transmission is broken. should disintegration test gearbox.
because we just bought a new car, then I can not accept the 4S shop to the disintegration test car argument. consultations for a few days, and finally there is no way we can only accept the disintegration test. but our request, the first Remove the transmission, the need to detect when a gearbox failure Hou dissolution must be notified of our people over the scene looked.
4S shop service manager was also agreed. that if our people do not they will not arbitrarily Open the gearbox. also repeatedly assured us that.
results the afternoon of January 7, 4S shop without our prior permission to open the gearbox. We are very angry.
zero workers, said a lot of gearbox parts are broken. a new car was running more than ten thousand kilometers. there have been such a serious problem. then how to do? how do we dare to believe that the quality of the Buick?
Also, in my own work is extremely heavy case, car repair shops many times to 4S, which costs between the loss of working time, how to count? since bought this car after the repair with no more time.
order to guarantee the lives of our riders safety, order will no longer be unlimited for the maintenance of our time and energy consuming, but also to allow the company to honor their Buick people-oriented service concept, we now insist that the car manufacturers to replace the transmission assembly.
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